Make great memories
It's the moment when you know you've won, the feeling when you draw the perfect card, the disbelief when what is hidden... is revealed. It's the uproar, outbursts, 'no-ways,' and laughing-until-you're-crying. Great games make great memories.
"Moonrakers is one of my absolute favorite games of all time. It's delightfully complicated, yet easy to teach. It has complex deck building, but also relies heavily on table negotiation."
"Mythic Mischief is one of my bigger surprises of the year... this game is d*mn good."
Quick shop
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A place for people who love games to talk about them... and everything else.
Learn moreAn entirely FREE digital expansion for Moonrakers — Available now on Steam
Adventure across a procedurally generated map, attempt multi-tiered narrative driven contracts, build up your ships, hire crew, and face off against an enemy general in the fully cooperative game mode for 1-5 players.
Learn MoreShipping & Returns FAQ
Answers to all the questions.
What is your return policy?
We're happy to provide 100% refunds (not including shipping & handling) for unopened products.
If your products arrive with damaged parts, we will send you replacements free of charge.
If you want to return an unopened product or have a damaged part, reach out to us on the contact page.
Do you ship all over the world?
We currently ship to the US, Canada, the UK, and most of the EU. We ship from warehouses in both the USA and the UK/EU, which makes delivery quick and easy.
To stay up-to-date about availability in other regions, join our email list.
Additionally, we ship worldwide during all our Kickstarter campaigns.
Are your games available at retail stores?
Our games are available in very limited quantities at some FLGS retailers. We primarily sell direct-to-consumer.
Learn more about why selling direct allows us to make higher quality game on our about page.
How long will it take to get my orders?
Most orders leave our warehouses within 48 hours and arrive at doorsteps within 4-6 days. In some cases, orders can take longer to arrive based on carrier congestion and shipping location.
All orders should receive an email shipment confirmation and tracking info when the order is shipped, sent to the email entered during checkout.
I entered my address incorrectly at checkout, what do I do?
We've all been there. Unfortunately we are almost never able to stop shipments before they leave our warehouses. We recommend reaching out to whoever lives at the address you entered and seeing if they'll collect your package for you.
If the shipment is returned to us, we can resend it to the correct address after settling shipping costs.
I entered my email incorrectly at checkout, what should I do?
You won't receive an order confirmation or tracking info, but your order should still find its way to your address. If you haven't received the shipment within 7 days, reach out to our team at hey@iv.studio and we'll help you track it down.
Can I cancel my order?
Unfortunately, we cannot cancel once the order has entered the fulfillment stage.
Any questions?
You can contact us through our contact page! We will be happy to assist you.
Send us a message
Our customer service team is available Monday-Friday and answers messages based on urgency. It may take up to a week to receive a response.
Using this form is the easier way to get in touch and have your message answered quickly. If you're having trouble with the form, you can email us here:
Customer support: hey@iv.studio
NOTE: If you've entered an address incorrectly during checkout, we are not able to update it before your package is dispatched. Please send us a message and we'll help find the best way to recover your package.