Contact Us

How can we help?

Our customer service team is available Monday-Friday and answers messages based on urgency.

We try and respond very quickly, but in some cases it may take up to a week to receive a response.

Using the support form at the bottom right of this page is the easiest way to get in touch and have your message answered quickly. If you're having trouble with the form, you can email us here:

Customer support: hey@iv.studio

NOTE: If you've entered an address incorrectly during checkout, we are not able to update it before your package is dispatched. Please send us a message and we'll help find the best way to recover your package.

Shipping & Returns FAQ

Answers to the most asked questions.

USA & UK Free Shipping over $89

All orders $89+ ship for free to destinations in the United States and United Kingdom.

Customer service

Our in-house customer service team is especially dedicated to resolving any issue.

Secure payment

We use Shopify's built in payment processing and PayPal for secure payments every time.