Contact Us

How can we help?

Our customer service team is available Monday-Friday and answers messages based on urgency.

We try and respond very quickly, but in some cases it may take up to a week to receive a response.

Using this form is the easier way to get in touch and have your message answered quickly. If you're having trouble with the form, you can email us here:

Customer support: hey@iv.studio

NOTE: If you've entered an address incorrectly during checkout, we are not able to update it before your package is dispatched. Please send us a message and we'll help find the best way to recover your package.

Shipping & Returns FAQ

Answers to the most asked questions.

USA & UK Free Shipping over $89

All orders $89+ ship for free to destinations in the United States and United Kingdom.

Customer service

Our in-house customer service team is especially dedicated to resolving any issue.

Secure payment

We use Shopify's built in payment processing and PayPal for secure payments every time.